| OfficeServ & CTI Applications |
| Samsung's CTI products enable you to add sophisticated functionality to your phone system by utilizing a data link between the phone equipment and a PC or LAN. This exciting technology increases the ease of making, receiving and managing calls. A PC based operator console, provides a graphical overview of the phone system traffic and simplifies incoming call management, and a real time management and reporting package improves call center efficiency. |
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| Samsung's solution for live monitoring and historical reporting. |
| OfficeServ Softphone |
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| Turn your computer into a full featured IP Telephone. |
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| OfficeServ Call |
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| The iDCS solution for managing the converging business challenges. |
| OfficeServ Link and OfficeServ EasySet |
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| OfficeServ Link is the core of Samsung's OfficeServ suite of CTI applications. |
